Job Description

Job Requisition ID: 47670

Start Date: 6/16/2025
Closing Date:  7/1/2025

​Agency:  Department of Healthcare and Family Services
Class Title:  SENIOR PUBLIC SERVICE ADMINISTR - 40070 

BPIS: 10151
Skill Option:  Management Information System/Data Processing/Telecommunications 
Bilingual Option:  None
Salary: Anticipated starting salary (7/1/25) $10,500/monthly; Full salary range $10,500 - $12,500/monthly
Job Type: Salaried
Category:  Full Time 
County: Sangamon
Number of Vacancies: 1
Bargaining Unit Code:  None
Merit Comp Code:  Federally Funded, Managerial Exclusion from RC063 Collective Bargaining Coverage

**************** A RESUME IS REQUIRED FOR THIS JOB POSTING ****************

Please attach a DETAILED Resume/Curriculum Vitae (CV) to the MY DOCUMENTS section of your application. You WILL NOT be considered for the position if you attach a CMS100, CMS100b or any other document that is not a Resume or CV.

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position Overview:

The Department of Healthcare and Family Services, Bureau of Technical Operations (BTO) is seeking to hire an experienced IT supervisor to lead our team supporting the Illinois Department of Innovation and Technology (DoIT). The DoIT Team at HFS is leading a transformation to modernize the way citizens interact with the State of Illinois agency responsible for providing a wide variety of healthcare and family services/benefits to Illinois residents. This position is the bureau chief of the BTO Section, which is responsible for technology related services including information systems management and development for HFS. The ideal candidate will have responsible administrative experience in a computer based management information system as well as strong leadership and communication skills. We invite qualified candidates to join our professional IT team as we transform technology for the State of Illinois!

The ideal candidate will be committed to promoting and preserving a workplace culture that embraces diversity and inclusion. It is the collective sum of our individual differences that provides a broad perspective, leading to greater innovation and achievement.

HFS values employees with different backgrounds, life experiences, and talents. 

Employees receive a robust benefit package including:

• Monday-Friday work schedule
• Flexible work schedules are available in many program areas. (Remote work may be an option for certain positions.)
• Health, Life, Vision, and Dental Insurance
• Pension Plan
• Paid Parental Leave
• Deferred Compensation Program and other pre-tax benefit programs (Medical/Daycare)
• Employees earn (12) paid Sick Days annually.
• New Employees earn (10) paid Vacation Days their first year of service and can earn up to (25) paid Vacation Days annually.
• Employees earn (3) paid Personal Days annually.
• (13-14) paid holidays annually (based on start date)

If you are seeking a new opportunity, and this position appeals to you, please apply today!

At the Illinois Department of Healthcare and Family Services (HFS), we value staff as our greatest asset. We work in a spirit of teamwork to help millions of Illinoisans access high quality healthcare and fulfill child support obligations to advance their physical, mental, and financial well-being. We provide healthcare coverage for children and adults through Medicaid and other medical programs, and we help ensure that children receive financial resources from both their parents through Child Support Services. The HFS Office of the Inspector General investigates, audits and reviews program activity to ensure the integrity of our programs is maintained.

HFS is committed to promoting and preserving a workplace culture that embraces diversity, equity, and inclusion. We welcome and value employees with different backgrounds, life experiences, and talents. It is the collective sum of our individual differences that provides a broad perspective, leading to greater innovation and achievement. In recruiting for our team, we recognize the unique contributions of each applicant regardless of culture, ethnicity, race, national origin, sex, gender identity and expression, age, religion, disability, and sexual orientation. HFS is an equal opportunity employer.

Essential Function

• Serves as Chief of the Bureau of Technical Operations
• Serves as a full line supervisor
• Manages resources
• Develops working relationships with other bureaus, program managers, and other executives within the Agency
• Consults with DoIT officials
• Represents the Department as Agency spokesperson in a liaison capacity with officials of the U.S. Department of Health and Human Services, Social Security Administration, other federal agencies, and other states
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above

Minimum Qualifications

• Requires knowledge, skill, and mental development equivalent to the completion of four (4) years of college preferably with course work in computer science
• Requires prior experience equivalent to four (4) years of progressively responsible administrative experience in management information systems and/or computer systems

Preferred Qualifications

• Five (5) years of experience with public and business administration, principles and practices
• Five (5) years of experience with service objectives, activities and operational systems
• Five (5) of experience leading and managing medium to large information systems teams
• Four (4) years of extensive experience as supervisor successfully handling performance and disciplinary matters
• Three (3) years of extensive healthcare technology experience with a large provider, health insurer, government agency, or research institution
• Successful completion of a Master’s degree with significant course work in management information systems, computer systems, public administration, or business administration

Conditions of Employment

• Requires the ability to verify identity.
• Requires employment authorization to accept permanent full-time position with the State of Illinois.
• Requires the ability to pass a position specific, agency required background check.
• Requires self-disclosure of criminal history.  
• Requires the ability to use agency supplied equipment such as laptop, personal computer, work cell phone and any other required equipment or devices.
• Requires the ability to attend seminars, conferences, and training to remain current on methods, tools, ideologies or other industry related topics relevant to job duties.
• Requires the ability to lift and carry objects or equipment weighing up to 10 pounds. This is considered sedentary work as defined by the U.S. Department of Labor (20 CFR 404.1567(a)). Sedentary work involves lifting no more than 10 pounds at a time and requires occasional lifting, carrying, walking, and standing.
• Requires the ability to travel in performance of duties.  
• The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description

  Work Hours: Monday - Friday 8:30 a.m. - 5:00 p.m. 
Work Location: 2200 Churchill Rd, Springfield, Illinois, 62702 
Email: HFS.DPASApps@illinois.gov
Posting Group: Leadership & Management

This position DOES NOT contain “Specialized Skills” (as that term is used in CBAs).

The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

• donotreply@SIL-P1.ns2cloud.com
• systems@SIL-P1.ns2cloud.com

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