Job Description

Job Description and Duties

Basic duties being performed in this position:

1. Scanning:  Small Documents: This includes the scanning and handling of documents up to 11" x 17". These documents may need to be removed from and replaced in binders, folders, and the like.  Large Documents: This includes the scanning and handling of documents larger than 11" x 17".  The documents may be delicate/historic documents and includes projects with large volumes of originals. Handling of these documents include removing attachments such as Post-It notes, paperclips, and staples.

2. Quality Check (QC):  Viewing and reviewing the scanned images for legibility, sheet count, and overall image quality.

3. Naming Convention, File Structure, Delivery

Naming Convention: After the scanning of each page, folder, or binder is completed, the OT will be responsible for naming the resulting file(s) per the client's instructions.

File Structure: After naming is complete, the OT may be responsible for creating a file structure, per client's request.  Delivery: The OT will be responsible for delivery of final files to client via email, physical media transfer, or over the network.

4. Client Interaction:  The OT will have frequent interactions with clients to provide updates and acquire information needed to properly complete project. These interactions may include email, phone, or in-person. There may be need for the OT to attend meetings between Reprographics and the client(s) to help define what is needed for each project.

5. Administrative (Office) Duties: Basic office duties such as filling, client correspondence, tracking time and projects, and some typing.

Eligibility for hire may be determined by your score on the Office Technician General exam.  For those who do not have current eligibility (e.g., transfer, permissive reinstatement, or voluntary demotions) and/or who will be new to state civil services employment, you must be on the state examination list to be eligible for these positions. To apply for the exam, please click  and search by typing in the classification title.

Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position

PARF#22-6-072 JC#484199

You will find additional information about the job in the .

Working Conditions

This position is located at 1120 N Street Sacramento, CA 95814

This is a Limited Term position which may be extended to 24 months or become permanent. 

Please take this 1-minute Caltrans Recruitment survey to tell us how you found out about this job. 

Apply today to join our team!  We especially encourage applicants to check out our  Caltrans Career Compass tool!  The  Caltrans Career Compass is a tool to assist and help candidates understand and succeed in applying to Caltrans positions.

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Special Requirements

Statement of Qualifications (SOQ) is a discussion of how an applicant's education, training, experience, and skills meet the criteria in the duty statement and qualify the applicant for the position.  Please include a 1-2 pages, 12-point font, SOQ that describes your experience as it relates to this position/duty statement. Resumes and cover letters will not take the place of the SOQ. Failure to include and complete the SOQ may result in disqualification for interview. 

1. Describe how your experience, knowledge, and skills help qualify you for this position.

2.   How would you handle multiple projects with similar due times and not enough time to produce them.

3.   What is your customer service approach? Please give examples that demonstrate your ability to provide effective customer service.

Possession of Minimum Qualifications will be verified prior to interview and/or appointment.  If you are basing your eligibility on education, you must include your unofficial transcript(s)/diploma for verification.  Unofficial, original, or official sealed transcripts will be accepted and may be required upon appointment.  Applicants with foreign transcripts/degrees must provide a transcript/degree U.S. equivalency report evaluation that indicates the number of units and degree to which the foreign coursework is equivalent.  Please visit either of the following two websites for a list of evaluation agencies: or .  Please redact birthdates and social security numbers.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

Knowledge of scanning, scanners, and scanning software.

Proficient working in a networked Windows environment using Microsoft Office programs and Adobe Acrobat.

Must be detail oriented and able to stay on task.

A history of providing customer service in person, on the phone, and via electronic services, ie email, Teams, Web Ex and the like. Basic office duties such as filling, client correspondence, tracking time and projects, and some typing.

Benefits

Click HERE to view the Benefits Summary for Civil Service Employees in the State of California.

Important Applications Instructions:

The State application (STD. 678) is required and each section must be filled out completely and thoroughly. For mailed or hand delivered applications to be considered for this position, the PARF# 22-6-072, Job Control number (JC-484199), and title of the position (Office Technician (Gerneral)) must be included on the STD. 678 form.

Electronic applications through your CalCareers account are highly recommended and encouraged.

Candidates that meet the minimum qualifications based on possession of EDUCATION, LICENSE, OR CERTIFICATE must include a copy of your DEGREE/TRANSCRIPTS, LICENSE, or CERTIFICATE, along with your State application (STD. 678), to be considered for this position.

NOTE: Do not submit the “Equal Employment Opportunity” questionnaire (page 5) with your completed State application (STD. 678). This page is for examination use only. Do not include any confidential information on any documents you submit for this job vacancy, such as your state application, resume, or educational transcripts.  Confidential information that should be  excluded or removed from these documents includes, but is not limited to, your Social Security Number, birth date, driver’s license number, examination results, LEAP status, marital status, and age.  The job application packet checklist is not required to apply for this position.  Failure to follow these instructions may result in your application not being considered for this position.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications -

  Statement of Qualifications (SOQ) is required. Please see the Special Requirements section for SOQ instructions.

Job Tags

Permanent employment, Full time, Work at office,

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