We are looking for an Revenue & Reservations Manager to join the re-opening of the famed Delano Miami Beach .
Set to open its doors in 2025, Delano Miami Beach will fuse historic charm with contemporary luxury, reflecting a reimagined experience that pays homage to the original visionary concept. Comprising 170 rooms and distinct food and beverage concepts, the hotel will preserve its iconic walk-in pool and, in addition, unveil a new pool on an amenity deck, offering breathtaking views of the ocean. Delano Miami Beach will act as the brand’s flagship location, re-establishing Delano as a trailblazer in luxury lifestyle hospitality. Ennismore, in partnership with Cain International (the owners of Delano Miami Beach as well as partner in the Delano brand), are currently undertaking a significant renovation and redevelopment of the iconic Delano hotel with an aim to open its doors again ahead of the 2025 winter high season.
Under the general guidance of the Area Director of Revenue, the position is responsible for maximizing overall hotel revenue through effective pricing, forecasting, and inventory management. The individual will analyze market trends, manage distribution channels, and collaborate with Sales and Marketing to ensure optimal positioning and profitability. This role plays a key part in driving revenue and reservations performance while upholding the brand standards and luxury positioning.
The role will have direct oversight of in-house reservations team and ensuring call center standards of service, including, but not limited to, reservation quality assurance, call standards review, and training, including implementation and meeting Forbes 5 Star standards in line with the Delano brand expectations.
All your information will be kept confidential according to EEO guidelines.
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