Revenue & Reservations Manager Job at Delano, Miami Beach, FL

enB5UzQyRUovN1NkaFpKYWF3cjNPNE5ZeWc9PQ==
  • Delano
  • Miami Beach, FL

Job Description



We are looking for an Revenue & Reservations Manager  to join the re-opening of the famed  Delano Miami Beach .

Set to open its doors in 2025, Delano Miami Beach will fuse historic charm with contemporary luxury, reflecting a reimagined experience that pays homage to the original visionary concept. Comprising 170 rooms and distinct food and beverage concepts, the hotel will preserve its iconic walk-in pool and, in addition, unveil a new pool on an amenity deck, offering breathtaking views of the ocean. Delano Miami Beach will act as the brand’s flagship location, re-establishing Delano as a trailblazer in luxury lifestyle hospitality. Ennismore, in partnership with Cain International (the owners of Delano Miami Beach as well as partner in the Delano brand), are currently undertaking a significant renovation and redevelopment of the iconic Delano hotel with an aim to open its doors again ahead of the 2025 winter high season.

Job Description



Under the general guidance of the Area Director of Revenue, the position is responsible for maximizing overall hotel revenue through effective pricing, forecasting, and inventory management. The individual will analyze market trends, manage distribution channels, and collaborate with Sales and Marketing to ensure optimal positioning and profitability. This role plays a key part in driving revenue and reservations performance while upholding the brand standards and luxury positioning.

 

The role will have direct oversight of in-house reservations team and ensuring call center standards of service, including, but not limited to, reservation quality assurance, call standards review, and training, including implementation and meeting Forbes 5 Star standards in line with the Delano brand expectations.

Qualifications

  • High school diploma or equivalent education required, Bachelor's Degree in Hospitality Management, Finance, Economics, or a related field preferred
  • Minimum 3–5 years of experience in hotel revenue management, preferably within an upscale or luxury lifestyle brand
  • Strong analytical skills with the ability to interpret complex data, identify trends, and make strategic recommendations
  • Proficient in revenue management systems (RMS) and property management systems (PMS) such as Opera, SynXis, and other industry-standard tools (e.g., IDeaS, , Duetto). Having experience with Accor systems a plus.
  • Deep understanding of distribution channels, OTA platforms, GDS, and channel management systems
  • Strong verbal and written communication skills in English; able to present data and insights clearly to non-technical audiences
  • Advanced proficiency in Microsoft Excel and familiarity with data visualization tools
  • Ability to work under pressure, manage multiple priorities, and meet deadlines in a fast-paced environment
  • Highly detail-oriented and organized, with a proactive and strategic mindset
  • Knowledge of hotel operations, sales, and marketing practices with the ability to align revenue strategies across departments
  • Understanding of legal and regulatory considerations related to pricing, rate parity, and data compliance.
  • All team members must maintain a neat, clean and well-groomed appearance. Specific department uniform guidelines and/or required articles of clothing will be explained to you by your supervisor.

Additional Information



All your information will be kept confidential according to EEO guidelines.

Job Tags

Full time,

Similar Jobs

Cherry Tree Dental

Dental Office Manager Job at Cherry Tree Dental

 ...Dental Office Manager - Full-Time (Exempt) New Berlin Gentle Dentistry -New Berlin, WI Are you a motivated, organized, and patient-focused leader? New Berlin Gentle Dentistry is looking for an experience Dental Office Manager to join our team! We pride ourselves... 

Saalt

Content Creator & Marketing Coordinator Job at Saalt

 ...their cervix is. Our growing team is based in beautiful Boise, Idaho. The Challenge: Saalt is looking for a full-time Content Creator & Marketing Coordinator to join our creative and marketing team, with a primary focus on video-first content creation. This... 

Compass Group, North America

SR. QUALITY ASSURANCE ANALYST (REMOTE) Job at Compass Group, North America

 ...expertise that differentiates us as a company as we continue to raise the bar.Job SummaryThis position is part of the corporate Quality Assurance Department's Operations Compliance Support team and provides support to Compass Group business groups in responding to... 

Allied Universal

Security Shift Supervisor - Armed Job at Allied Universal

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture... 

Drama Kids of Manasota

Assistant Drama Teacher Job at Drama Kids of Manasota

 ...looking for PART-TIME, caring, fun, and motivated people who are passionate about developing children to join our growing team. Our teachers believe in what they do and that they can affect positive change every day. Their energy and enthusiasm encourage kids to become...