Job Description

Employment Type: Part-Time

Schedule: Friday 5pm-12am, Saturday and Sunday 8am-8pm

Will train in office for 1 week and then switch to remote work

Pay Based on Experience: $15-$17/hr.

Are you a detail-oriented and organized individual with a knack for problem-solving? Do you thrive in fast paced environments and enjoy coordinating logistics? If so, we want you to be our next Dispatch Service Coordinator!

ABOUT US:

At SRV Refrigeration, we provide exceptional service and support to our clients. We specialize in HVAC-Refrigeration services and we’re looking for a Dispatch Service Coordinator to help us streamline operations and enhance customer satisfaction.

Key Responsibilities:

Coordinate and schedule service calls and deliveries for technicians and drivers
Maintain accurate records of dispatch activities, service requests, and customer interactions.
Communicate effectively with team members, customers, and vendors to ensure timely service delivery.
Monitor and track service progress and address any issues that arise during dispatching.
Utilize dispatch software and other tools to optimize routes and improve efficiency.
Provide exceptional customer service by addressing inquiries and resolving concerns promptly.

Qualifications:

Previous experience in dispatch coordination or related role (2+ years preferred)
Excellent organizational and multitasking skills
Strong communication abilities, both verbal and written.
Proficient in using dispatch software and Microsoft Office Suite
Ability to work independently and as part of a team
High school diploma or equivalent; additional certifications in logistics or management is a plus.

What we offer:

Competitive salary and benefits package.
Opportunities for professional growth and development.
A supportive and collaborative work environment.
Paid vacations and holidays since day 1
Benefit packages available for full-time employees after 60 days-Medical, Dental, Vision, Life and Short-term Disability

Job Tags

Full time, Temporary work, Part time, Work at office, Remote work, Sunday, Saturday,

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