Job Description

Consumers Energy is Michigan’s largest energy provider, providing natural gas and/or electricity to 6.8 million of the state’s 10 million residents in all 68 Lower Peninsula counties. Consumers Energy knows job number one is to keep the lights on for customers. We are committed to delivering reliable, clean, and affordable energy to our customers 24/7.  

Location : This is a hybrid (virtual/onsite) position with required onsite days on Monday, Tuesday and Thursday assigned to the One Energy Plaza headquarter located in Jackson, MI.  The selected candidate must be within a commutable distance or willing to relocate (relocation package is available for those that qualify).

General Summary of Job Responsibilities

This is an exciting opportunity to shape the future of digital experiences in a vital industry—and make a meaningful impact on the lives of our coworkers. As the  Director of Digital Design , you’ll define the vision, build a world-class team, and embed design excellence into every digital product we deliver.

Reporting to the Chief Digital Officer and working alongside your peers within the Applications & Analytics team, you’ll lead the design of digital solutions that drive our transformation forward. You’ll work at scale—because we’re not just imagining the future, we’re operationalizing it.

Essential Duties and Responsibilities

• Oversees a portfolio/sub-function of IT infrastructure, applications and/or services typically through the entire lifecycle
• Drives digital transformation by removing traditional barriers to change (e.g., outdated organizational structures, complex departmental processes, current thinking and traditional mindsets) Inspires the organization to reform internal practices to be able to harness new technology opportunities quickly and effectively. Influences strategic partners to support building digital dexterity as an enterprise-wide capability.
• Provide thought leadership to leaders on incorporating digital trends and understands the implications for their business. Knows how to leverage new technologies and take effective action quickly. Maintains awareness of and insight into enterprise-wide digital strategies. Champions our digital strategy within the enterprise and with external stakeholders.
• Possesses systems thinking to understand the internal and external relationships between technology and processes. Influences business partners to leverage digital to achieve business outcomes and process optimization. Builds roadmaps in collaboration with internal and external stakeholders
• Administration and ownership of cost of service for the portfolio/sub-function and how it impacts the departmental budget and company finances. Fosters a culture of cost optimization and waste elimination across the portfolio/sub-function
• Other duties as assigned or may be necessary

Knowledge/Skills/Abilities

• Ability to develop and maintain professional relationships. i.e. listen, build rapport and maintain objectivity
• Ability to foster a creative environment that challenges coworkers to look for opportunities to drive the business forward to meet customer needs and business goals. Fosters diverse thinking to find new and better ways of working
• Skilled at influencing others through change. Involves, equips and supports coworkers through transitions to accelerate the realization of business benefits
• Ability to Inspire, motivate, and empower people to deliver on organizational goals. This includes coaching and mentoring, managing performance, fostering collaboration and taking responsibility for team results
• Strong communication and storytelling skills—able to influence at all levels Ability to deliver memorable messages, motivate effectively, and connect coworkers to the organization efficiently. Uses stories to inspire others to believe in the vision and the strategy to achieve that vision
• Ability to demonstrate openness to new and iterative ways of working
• Business Acumen: Demonstrates awareness of the broader internal and external business context
• Passion for solving complex problems in a regulated or mission-driven context.
• Political Savviness: Builds and influences stakeholder networks internally and externally
• Fusion Collaboration: Collaborates effectively with employees with diverse perspectives and experiences 

Education/Experience

• Bachelor's degree in IT or related field and 10+ years of proven success leading people and other leaders in a technical environment. Experience leading projects and/or experience in a product-led, agile environment/cross-functional teams. Experience in Product Design, deploying, operating and/or maintaining IT systems that have delivered measurable business benefits OR experience designing, delivering and enhancing IT services that support the delivery of IT systems
• [OR] Associate’s degree in IT or related field and 12+ years of proven success leading people and other leaders in a technical environment. Experience leading projects and/or experience in a product-led, agile environment/cross-functional teams. Experience in Product Design, deploying, operating and/or maintaining IT systems
• [OR] High school diploma and 14+ years of proven success leading people and other leaders in a technical environment. Experience leading projects and/or experience in a product-led, agile environment/cross-functional teams. Experience in Product Design, deploying, operating and/or maintaining IT systems

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Why should you join our team? 

At Consumers Energy, we offer more than just a place to work. We foster a culture that supports career development, growth, and stability, and we take pride in offering our co-workers excellent benefits and compensation packages. We are deliberately creating an inclusive culture that makes our diverse team of co-workers feel valued, supported, and empowered every day. We're a company made up of thousands of people, all with different stories to share and work to do, but we stand united in our company purpose: world class performance delivering hometown service.

What we offer: 

• Competitive compensation packages
• Medical, Dental and Vision
• 401k with company match
• Paid parental leave
• Up to 13 paid Holidays
• Paid time off
• Educational Assistance Program

Diversity, Equity & Inclusion: 

We, at CMS Energy, value Diversity, Equity, & Inclusion. It is part of our DNA. We treat our employees with respect, we treat each other fairly and we value the opinions of others. We are passionate about building and nurturing an environment where everyone feels included. We don’t discriminate. We seek to learn about each other and better understand our unique differences. Our uniqueness makes us authentic. We create safe spaces where everyone can be who they truly are. We invite difficult conversations and uncomfortable topics. We value diverse perspectives; this is what makes us great together. We harbor an inclusive environment where employees feel empowered to share their backgrounds, experiences, and ideas. Our Employee Resource Groups, Women in Energy (WE), Minority Advisory Panel (MAP), Pride Alliance of Consumers Energy (PACE), GENERGY, capABLE, Interfaith and Veterans Advisory Panel (VAP) are key enablers to living the values of our company culture: Caring, Empowered, Deliberate, Agility, and Ownership.

All qualified applicants will not be discriminated against and will receive consideration for employment without regard to protected veteran status, disability, race, color, religion, sex, age, sexual orientation, gender identity or national origin.

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